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FAQDrying, heat, ozone and safety answers
WarrantyRegister and protect your purchase
Contact UsGet help from the SOTHING team
1
Prepare
Drain standing water, loosen laces, and remove insoles when the footwear care label allows.
2
Position
Extend the hoses into each item without sharp bends, leaving room for warm air to circulate.
3
Select
Start with the lowest effective heat, set the 1–9 hour timer, and check delicate materials early.
| Setting | Temperature | Recommended use | Typical time* |
|---|---|---|---|
| L | 113°F / 45°C | Sneakers and delicate materials | 1–3 hours |
| M | 126°F / 52°C | Rain boots and work boots | 3–6 hours |
| H | 149°F / 65°C | Thick ski and snow boots | 6–9 hours |
*Time varies by moisture, material, thickness, and room conditions. Always follow the footwear care label.
Care & safety essentials
- Keep the air intake clear and never cover the dryer.
- Use the lowest heat for leather, wool, glue and delicate materials.
- Heating and ozone freshness modes operate separately.
- Use ozone only with empty footwear in a well-ventilated area.
- Keep children and pets away during an ozone cycle.
- Stop use and contact support if you notice unusual noise, odor or heat.
ODOR CARE
Dry first. Freshen second.
Heating and ozone freshness modes operate separately. Complete the drying cycle first, then use ozone with empty footwear in a well-ventilated area when extra odor care is needed.